General Questions
The item I wanted is now out of stock, what can I do?
Reach out by email to info@colorrushstudio.com
I am unsure what kit to choose?
If you are a layer heavy scrapbooker choose BOLD.
How can I join the Facebook group?
Click our social media icon in the very top left corner.
Orders
Can I change or cancel club subscription?
We ask for 30 day notice to cancel. You can request one skip every 6 months.
How do I use coupon code?
Use this in the very last screen of placing your order.
I have placed an order and didn't receive confirmation email?
Please verify email did not go into spam and reach out to info@colorrushstudio.com
Returns
Can I return an item?
Due to the nature of our business we do not accept returns unless there is a manufacturing defect.
Do you accept refunds?
No
Shipping
Can I track my parcel online?
Yes, please make sure your email is correct.
How long does delivery take?
Please allow 3-4 days to process and standard shipping applies.